Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Last updated:
Effective date:
Introduction
At CinnaKest, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cinnakest.com and use our services.
We respect your privacy and are committed to handling your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant privacy regulations.
By using our website and services, you consent to the data practices described in this policy. We encourage you to read this Privacy Policy carefully to understand how your information is handled.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account on our platform
- Subscribe to our newsletter or mailing lists
- Contact us through our contact forms or support channels
- Participate in surveys, contests, or promotional activities
- Submit comments, feedback, or user-generated content
- Make purchases or transactions through our services
This information may include your name, email address, phone number, postal address, payment information, username, password, and any other details you choose to provide.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address and geolocation data
- Browser type and version
- Operating system information
- Pages visited and time spent on our site
- Referring websites and exit pages
- Click patterns and navigation behavior
- Device identifiers and unique device characteristics
Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar tracking technologies to collect and use personal information about you. These technologies help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve our website functionality and user experience
- Measure the effectiveness of our marketing campaigns
- Ensure security and prevent fraud
For detailed information about our cookie practices, please refer to our Cookie Policy.
How We Use Your Information
We use the information we collect for various purposes, including:
Service Provision
To provide, maintain, and improve our services and website functionality.
Communication
To communicate with you about our services, updates, and important notices.
Personalization
To personalize your experience and provide customized content and recommendations.
Marketing
To send promotional materials and information about our products and services.
Analytics
To analyze usage patterns and improve our website and services.
Legal Compliance
To comply with legal obligations and protect our rights and interests.
Security
To detect, prevent, and address security issues and fraudulent activities.
Transaction Processing
To process payments, orders, and other transactions securely.
Information Sharing and Disclosure
We Do Not Sell Your Personal Information
CinnaKest does not sell, rent, or trade your personal information to third parties for their marketing purposes. Your privacy is not for sale.
Limited Sharing Circumstances
We may share your information in the following limited circumstances:
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Service Providers: With trusted third-party service providers who assist us in operating our website, conducting business, or serving users, provided they agree to keep this information confidential.
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Legal Requirements: When required by law or to respond to lawful requests, legal processes, or to protect our rights, property, or safety.
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Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, with appropriate notice to users.
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Consent: With your explicit consent for specific purposes not covered by this policy.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
Technical Safeguards
- Encryption of data in transit and at rest
- Secure server infrastructure and hosting
- Regular security audits and assessments
- Firewall and intrusion detection systems
- Access controls and authentication systems
Organizational Measures
- Employee training on data protection
- Confidentiality agreements for staff
- Limited access to personal information
- Regular backup and recovery procedures
- Incident response and breach notification procedures
Important Note: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
Your Rights and Choices
Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information:
Right to Access
Request copies of your personal information we have collected.
Right to Rectification
Request correction of inaccurate or incomplete information.
Right to Erasure
Request deletion of your personal information under certain circumstances.
Right to Restrict Processing
Request limitation of how we use your personal information.
Right to Data Portability
Request transfer of your information to another organization.
Right to Object
Object to processing of your personal information for certain purposes.
Right to Withdraw Consent
Withdraw consent for processing where consent is the legal basis.
Right to File Complaints
Lodge a complaint with a supervisory authority if you believe your rights have been violated.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframes required by applicable law.
For your security and privacy protection, we may need to verify your identity before processing certain requests. We may also need to retain certain information as required by law or for legitimate business purposes.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from the laws of your country.
When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your information, including:
- Standard Contractual Clauses approved by relevant authorities
- Adequacy decisions by the European Commission
- Binding Corporate Rules for intra-group transfers
- Certification schemes and codes of conduct
- Other legally recognized transfer mechanisms
By using our services, you consent to such transfers in accordance with this Privacy Policy.
Children's Privacy
Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so we can take appropriate action.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
The retention period varies depending on the type of information and the purposes for which it was collected:
Privacy Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you of material changes through email or prominent notice on our website
- Provide a summary of the changes made
- Obtain your consent for changes that materially affect how we use your information
We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Address
CinnaKest
Sejong-daero 210, Jung-gu
Seoul, South Korea
Phone
+82 10-6370-5727Business Hours
Monday - Friday: 9:00 - 18:00 KST
Korean Standard Time
Thank you for trusting CinnaKest with your personal information.
We are committed to protecting your privacy and providing transparency about our data practices.
Your trust is essential to our business, and we take our responsibility seriously.